Privacy Policy
At Prisma Infotech, your privacy is our priority. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website (prismainfotech.com) or utilize our digital services.
1. Our Commitment to Your Privacy
Prisma Infotech strictly adheres to a policy of never selling, renting, or trading your personal data to third parties for advertising or monetary gain. We only collect the minimal amount of information necessary to deliver exceptional web, mobile, and software solutions to you.
2. Information We Collect
- Information You Provide: When you submit an inquiry, request a quote, or sign a contract, we collect your name, email address, phone number, company details, and project specifications. Payment information is securely processed by third-party gateways and is never stored on our servers.
- Automated Information: As you navigate our site, we automatically log data such as your IP address, browser type, geographic location, and usage patterns through cookies and analytics tools. This helps us optimize our website performance and user experience.
- Third-Party Data: If you interact with us via social media (e.g., LinkedIn, Facebook) or are referred by a partner, we may receive basic profile and contact information to facilitate your request.
3. How We Use Your Information
We process your data primarily to fulfill our contractual obligations, provide customer support, and communicate essential project updates. Additionally, we use aggregated data to analyze website traffic, prevent fraudulent activity, and improve our marketing strategies. We rely on your consent and our legitimate business interests as the legal basis for processing this information.
4. Information Sharing and Security
Access to your personal and project data is strictly limited to authorized Prisma Infotech employees and trusted independent vendors who require it to perform their duties. We implement robust administrative and technical safeguards to protect your data against unauthorized access or breaches. We may disclose information only when legally compelled to do so to comply with legal obligations or to protect our rights and user safety.
5. Your Data Rights
Regardless of your location, Prisma Infotech respects your right to control your personal data. You may contact us at any time to request access to, rectification of, or the complete erasure of your personal information from our active databases. You also have the right to opt-out of non-essential promotional communications.
6. Data Retention
We retain your information only for as long as your account is active or as necessary to provide you with our services. Upon project completion or contract termination, your project data is securely archived or deleted in accordance with legal and accounting requirements.
7. Third-Party Links and Children's Privacy
Our website may contain links to external sites governed by their own privacy policies. We are not responsible for the privacy practices of these external platforms. Furthermore, our services are not directed at individuals under the age of 16, and we do not knowingly collect data from minors.
8. Policy Updates and Contact
We may periodically update this Privacy Policy to reflect changes in our practices. Significant updates will be communicated via email or a prominent website notice. If you have any questions or concerns regarding your privacy, please reach out to us at info.prismainfotech@gmail.com.